Shipping & Delivery
We offer free shipping for all orders over $300 within Australia, using Australia Post.
Standard Shipping - Over $300 : FREE
Standard Shipping - Under $300: $25
INTERNATIONAL ORDERS - NZ & UNITED KINGDOM
We currently Ship to New Zealand & the United Kingdom.
We offer free express International shipping to these Countries on International orders over $300 using Australia Post.
Express Shipping - Over $300 : FREE
NZ Express Shipping - Under $300: $68
UK Express Shipping - Under $300: $45
Estimated Delivery Time
Orders placed before 1:00 pm will be dispatched within 1-2 business days. You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or public holidays.
Australia - Standard Shipping: 2-10 business days
International - Express Shipping: 10 - 14 business days. Please check tracking once shipped.
- IMPORTANT: Due to Covid-19 our couriers may be experiencing additional shipping delays. Please contact customer service at
firstname.lastname@example.org if you have any questions about your order.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation with a tracking number. You can also log into your Official Sport Luxe account to check on your order status at any time. All orders that have been shipped can be tracked here https://auspost.com.au/mypost/track
Taxes and Duties
For orders shipping within Australia, GST is already added to all prices shown on our website.
We use a DDU (Delivery Duty Unpaid) service, which means you pay an ex-tax price at the checkout and are subject to any relevant local duties and taxes once the parcel arrives at your country. Please feel free to contact customer service if you have any further queries.
Authority To Leave
Official Sport Luxe do not take responsibility of loss or damaged items during transit. If you are unlikely to be home, we recommend to have it delivered to your work instead.